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Unfortunately, life isn’t always fair. Bad things do happen to good people. Accidents happen,
but in virtually all cases, they are caused by the preventable negligence of some other party. A
loved one is neglected in a nursing home. A simple surgery ends in death. An inattentive driver
changes a life forever. A workplace accident hospitalizes the family breadwinner. The list goes
on and on.

When what only happens to someone else happens to you, we are there. Your first contact with
us will likely be a phone call. From your initial call, you will be referred to our office, where your
first intake interview will take place. The basic information you provide will allow a Georgia
lawyer to review your potential claim. These interviews typically last between 15 to 30 minutes.

Next, you will be provided with an appointment for a complete sign-up interview. Depending
upon the circumstances of your particular claim, an in-office appointment may be made at the
one of our offices, or for your convenience, an in-home, at work or even a hospital visit can be
scheduled. With full-time field service investigators, we can typically have someone personally
available to meet with you within 48 hours of your initial contact. Where an accident has
occurred that involves time-sensitive gathering of critical evidence and other information, we
can have an investigator at the accident site within 24 hours.

Having completed the initial intake of information, it will be guided to a Georgia lawyer for
evaluation and review. Generally, within a week of your first contact, you will have one or more
attorneys, a legal assistant, and in the personal injury and general negligence practice areas, a
case manager, all assigned to assist and prepare your case.

From your initial contact to the successful resolution of your case, our firm will emphasize
personal contact and attention.

If we cannot help you, we will try to get you to a lawyer who can.